Policy Regarding Cancellation
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
- 60 days & prior to arrival - 10% of the tour/service cost.
- 59 days to 30 days prior to arrival - 20% of the tour/service cost.
- 29 days to 15 days prior to arrival - 25% of the tour/service cost.
- 14 day to 08 days prior to arrival - 50% of the tour/service cost.
- 07 days & less, prior to arrival or no show - NO REFUND.
Please Note:-
- Irrespective of above mentioned cancellations slabs - incase of cancellation of tour / travel services after the booking is made with us - a minimum 10% service charges would be applicable.
- In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
- Please note that if booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.
Refund:
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures
Extra Usage of Vehicle:
Please note that the cost of extra usage of vehicle (cars / coaches with the driver) is not included in the services and hence extra usage of Vehicle after transfer or after sightseeing is not allowed.
Our liabilities & limitations:
Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.
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